Privacy Policy

Privacy Policy

Last Updated: 2024/02/29

Who we are

Hi there, we are Insurance Wizard (Pty) Ltd Midpark trading as Wizard Autobody.
Welcome to our privacy policy. Our website address is www.wizardab.co.za. Our physical address is Midpark, 788 16th Road, Randjespark, Midrand, 1685.
This page explains how we obtain, use, and disclose your personal information, by the requirements of the Protection of Personal Information Act (“POPIA”).

Data protection

At Wizard Autobody (including this website, POPI Act-Compliance), we are committed to protecting your privacy and ensuring that your personal data – such as your name, address, telephone number, and e-mail address – are collected and used correctly, lawfully, and transparently. This also includes data that accumulates in the background when you use the internet.

The information we collect

For a better experience, while using our service, we may require you to provide us with basic identification and contact information, including but not limited to your name, organisation, email address, and phone number to contact or identify our users and clients.

Information you provide. The Personal or Company information that you enter on our website or provide to us in some other manner will mainly be used to contact you to understand your requirements and provide you with the services that you request. This includes all information given to us during your business and ours, such as information you give us in your capacity as our client.
Information from other sources. We may obtain both personal and non-personal information about you from other businesses, business partners, and contractors. Information that we may receive includes personal and address information, and additional demographic information.
Transmitted information. Such as emails, texts, messaging, phone call information, voice mails, meeting notes, recordings, and document tracking information.
Third party services. We may also offer buttons to social media that link to third-party services. We are not responsible for the content of your data privacy these sites provide through their tools or sites. If you make use of these buttons on our website, third-party services might collect and track user data as follows:
- Facebook Like, Facebook Recommend, Facebook Share official buttons
  - We embed a Facebook widget to allow you to see the number of likes/shares/recommends and “like/share/recommend” our web pages. This widget may collect your IP address, and your web browser User Agent, store and retrieve cookies on your browser, embed additional tracking, and monitor your interaction with the widget, including correlating your Facebook account with whatever action you take within the widget (such as “liking/sharing/recommending” our webpage), if you are logged in to Facebook. For more information about how this data may be used, please see Facebook’s data privacy policy: https://www.facebook.com/about/privacy/update
- Twitter Tweet official button
  - We use a Twitter Tweet widget on our website. As a result, our website makes requests to Twitter’s servers for you to be able to tweet our web pages using your Twitter account. These requests make your IP address visible to Twitter, who may use it in accordance with their data privacy policy: https://twitter.com/en/privacy#update
- Pinterest Save official button
  - We use the Pinterest Save widget on our website to allow you to pin images to Pinterest from our web pages. These requests may track your IP address in accordance with their data privacy policy: https://policy.pinterest.com/en/privacy-policy
- LinkedIn Share official button
  - We use a Linkedin Share widget on our website to allow you to share our web pages on Linkedin. These requests may track your IP address in accordance with their data privacy policy: https://www.linkedin.com/legal/privacy-policy

We undertake to preserve the confidentiality of the information and the terms of our relationship. It is not used for any other purpose. We expect you to reciprocate this policy. We keep information that forms part of our business record for a minimum of six years. That is because we may need it in some way to support a claim or defense in court. When you provide personal information through our website, the information may be sent to our servers.

How we use your information

The Personal Information that we collect will mainly be used to:

contact you to understand your requirements;
deliver the services that you have requested;
provide you with customer support;
perform research and analysis about your use of or interest in our services or content;
Communicate with you by e-mail, postal mail, telephone, and/or mobile devices;
Communicate with you about partially completed service requests,
Manage our business; and
Perform functions as otherwise described to you at the time of collection.

In addition, where necessary your information may be retained for legal or research purposes. For example:

To confirm and verify your identity;
For the detection and prevention of fraud, crime, money laundering, or other malpractice;
For audit and record-keeping purposes; and
In connection with legal proceedings.

Disclosure of information

Wizard Autobody will not disclose any Personal Information to anyone except as provided in this policy. However, we may need to disclose Personal Information to Wizard Autobody employees to enable them to perform their duties or in cases where the law requires us to disclose your Personal Information. We have agreements to ensure that they comply with the privacy requirements as required by the Protection of Personal Information (POPI) Act. Wizard Autobody will not disclose your Personal Information without giving you prior notice thereof and the opportunity to give your consent thereto. We may also disclose your information:

Where we have a duty or a right to disclose in terms of law or industry codes;
Where we believe it is necessary to protect our rights.

Who do we share your data with

Wizard Autobody wants you to understand when and with whom we may share personal or other information we have collected about you while using our website or services.

Personal information. We do not share your personal information with others except as indicated below. We may share personal information with:

Business partners: When you engage through our website or our services, we may share personal information with the businesses with which we partner to offer you those services.
Authorised service providers: We may share your personal information with our authorised service providers that perform certain services on our behalf. These services may include providing customer service and performing business and sales analysis, supporting our website functionality, and other features offered through our website.

When you submit a quote request through our website, you consent to our providing your personal information and request to the assessors we match with your request. Sharing this information with assessors allows them to contact you using the e-mail address, cell phone number, or other contact information you provided. In addition, we have other approved contractual partners that fulfill quote requests, or that utilize their businesses to supplement our network, and we share your information with them to attempt to provide the services requested. However, they are obligated not to disclose or use the information for any other purpose.

Use of site by children

If you are under 18, you may use our site only with consent from a parent or guardian.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Links to other sites

Our Service may contain links to other sites. If you click on a third-party link, you will be directed to their website. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policy, or practices of any third-party sites or services. Wizard Autobody is not responsible for and gives no warranties or makes any representations in respect of the privacy policy or practices of linked or any third party or advertised websites.

Content

All content on the Website, including Wizard Autobody’s name, logo, and all related names, text, logos, photographs, videos, hyperlinks, private information, product and service names, designs, and slogans are trademarks of Wizard Autobody. Therefore, you must not use such marks without prior written permission from us.

Cookies

Cookies are files with a small amount of data that are commonly used as a unique anonymous identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive. If you leave a comment on our site, you may opt-in to save your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year. Cookies may include Google Analytics cookies and a Facebook Event Tracking cookie. No personal information is shared with any third party when providing these targeted services.

Your domain name and email address

Your domain name and email address are recognised by our servers and the pages that you visit are recorded. We shall not under any circumstances divulge your e-mail address to any person who is not an employee or contractor of ours and who does not need to know, either generally or specifically.

How long do we retain your data?

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

What rights do you have over your data?

If you have left comments on this website, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You have the right to ask us to update, correct, or delete your personal information. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Links to other Sites

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Security

Users are prohibited from violating or attempting to violate the security of the Website. Violating of system or network security may result in civil or criminal liability.

Changes to this Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.

How to Contact Us

If you have any queries about our Privacy Policy, you need further information about our privacy practices, wish to withdraw consent, exercise preferences, or access or correct your personal information, please contact us at the numbers/addresses listed on our website.